Delivery & Hours of Operation

Order online by 12 pm Noon Mon-Fri and 10 am Sat for same day delivery to most towns and cities across Canada.

Our order processing and customer service call centre is in the Eastern Time zone, which is GMT minus 5 hours.

Delivery Hours of Operation
Monday - Friday Saturday Sunday Holidays
10 am to 6 pm in recipient's time zone. 10 am to 6 pm in most regions across the country. Currently not available No delivery on Statutory Holidays, including Thanksgiving Day, Christmas Day, Boxing Day or New Year's Day.
Customer Service Hours of Operation (EST)
Monday - Friday Saturday Sunday Holidays
8 am to 6 pm 9 am to 4 pm 9 am to 4 pm 9 am to 4 pm. Closed Christmas Day, Boxing Day & New Year's Day.

When you order online you will receive an immediate online receipt to print and retain for your records. You will also receive a receipt by e-mail. Please review for accuracy and contact us immediately of any errors.

The best way to determine if a delivery has met with your satisfaction is often to contact the recipient directly. The next best method is to contact us on the next business day after scheduled delivery. With over 50 years sending flowers across Canada and throughout the world, we have built an outstanding track record for consistent, reliable and successful deliveries. We are confident you will find our services to be highly reliable and professional.

Special Delivery We are committed to providing quality products with excellent customer service using simple, easy-to-use web-based catalogues & online ordering. We respect our customers' privacy, take all security matters very seriously, and do not clutter our sites with advertising banners, nor do we clutter your e-mail boxes with unsolicited e-mail. We are proud members of FTD®, Teleflora, the Worldwide Floral Network, World Flower Council, the Better Business Bureau, and local Chambers of Commerce.
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