Service wise pretty good, seemingly no issues no more expensive than others but more reasonable than most. I never saw the flowers myself but based on the reaction I got I think they were well recieved and did the job. So I give 4 stars to places that do what they should do and do it as expected or well. 5 for me is over and above or unexpected surprises. So like I said everything went as would expect so 4 stars IMO! :) I'd use them again