it is necessary to substitute items that are either pictured
or described online due to variations in supply across the
the colour of a certain flower or flowers, flower varieties,
containers and vases, teddy bears or plush animals, fruit or
gourmet items, rose boxes and balloons.
and the integrity of every item ordered, paying particular
attention to colour scheme and premium flower varieties.
Please note that substitutions are more likely for some 'last minute' orders just prior to very busy holidays, such as Christmas, Mother's Day or Valentine's Day. Substitutions are also more likely to occur for some deliveries to remote, rural areas across Canada.