Customer Reviews and Testimonials

At Canada Flowers we work hard every day to make sure your experience with us is an exceptional one - from finding us online, to quickly locating what you want on our website, to placing your order online securely and privately with trust and ease, to receiving communications from our customer service department, and, most importantly, to having beautiful, fresh flowers delivered on-time. Every day our valued customers call and write to us to tell us about their positive experiences with Canada Flowers (Flowers.ca Inc.). Below are listed a brief selection of recent reviews, customer comments, and testimonials.

Want to leave a comment for our customer service specialists and managers? Simply contact us. We're listening!

July-August 2011

Dear Greg, Thank you for your work on the flowers. She loved the basket! I appreciate your helping me with it! It was beautiful, she sent me pics. Thanks again, and I will not hesitate to use the Flowers.ca again. Sincerely, Natascha, Golden, BC

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Awesome, you guys are amazing and do a wonderful job!!!! Thanks again and have a great day!! Lynn, Mississauga, ON

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Great suggestion for Christmas. Thanks again Penny. You're the best!!:) Sandra, Kitchener, ON

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Hi Eileen, I spoke with Sheila last night and they did receive the flowers. Once they arrived back home yesterday afternoon, they called the delivery people and they brought the flowers that same afternoon. Sheila loved the arrangement and commented on how impressed she was. Thanks so very much for your attention to this matter. Your personal touch has added to an already great experience with Canada Flowers. Sincerely, Debi, Mississauga, ON

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Thanks Jenny. Excellent site, speedy service. Very satisfied. Regards, Stephane, Ottawa, ON

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Thank you Penny for your sensitivity and compassion! I will definitively think of you again but hopefully under better circumstances. I appreciate and am grateful for all your efforts and the person who delivered the flowers it has been very difficult time for the family. God bless you. Kim, Scarborough, ON --------------------

Dear Sharon c/o flowers.ca, I am so pleased with doing business with you. This was the second time I commissioned your service and I am very satisfied. Thank you very much. Respectfully, Minch, Rizal, Philippines

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Hi Eileen, I spoke with Sheila last night and they did receive the flowers. Once they arrived back home yesterday afternoon, they called the delivery people and they brought the flowers that same afternoon. Sheila loved the arrangement and commented on how impressed she was. Thanks so very much for your attention to this matter. Your personal touch has added to an already great experience with Canada Flowers. Sincerely, Debi, Mississauga, ON

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Hi Folks, A big thank you to you all, including the Unionville affiliate, who contributed to the delivery of our flower order. Our daughter Jane & son-in-law Paul are today celebrating their 25th wedding aniversary & have just phoned to say the order had arrived. Your beautiful flowers bought us all together for a few moments.... and tears were shed!!!.. Canada is a long long way from England, but not this evening....... We really are so grateful. As we Londoners say,"You done us proud". Have a good day. Barbara & Brian, London, UK

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Dear Canada Flowers, Your execution of my order will be remembered. I guess my search for a high quality reliable flower service has come to an end. A special thanks to Tahera who took my order across 10,000 kilometers and gave me the reassurance that all will be well. Kind regards, Joshua, Dohar, Qatar July 2011 Hey Penny, I wanted to let you know I received my roses today and they are fabulous!!! Whoever put them together did a great job. Even the ribbon is gorgeous. Thanks. Donna, Halifax, NS ----

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Hello, I put out an order this morning (July 23rd, 2011) for a delivery to my girlfirend at her office, and I am thoroughly impressed with the way that your company handled every step; from processing the order to finding her and handing her the flowers. (Your service quality is incomprable to the other companies with whom I am aquainted). I would be pleased to fill out any 'positive feedback' forms, or contribute to anything that would serve as a public testament to your company and the excellent worker/s who were invloved with my order. Let me know. Thanks. Dan, Toronto, ON

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The flowers arrived and my sister called to say they were beautiful. So thank you once again for your excellent service and I will continue to utilize it. I have also referred you to several people and hope they have used your services. Thank you once again. Susan, Mississauga, ON

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Thank you, I was a little wary using an online service to order flowers but when I saw them at the funeral they were just like the picture and very beautiful. I won't hesitate to use this service again. Kelly, Ailsa Craig, ON

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Thank you so much for such good service. It was my first time using a computer to order flowers and with the good service I will be doing again. Jerri, Woodstock, ON

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Dear Penny, Many thanks for the confirmation e-mail. I greatly appreciate your professionalism and your proactive approach to handle my query. A dedicated and enthusiastic customer service staff like yourself would certainly be an asset for any organization. I am extremely satisfied with the initial services and I hope the delivery goes well on /or close to the desired timings I mentioned in the special instruction section.Thanks again, I wish you all the very best at every endeavour. With Best Wishes and Warm Regards, Muhammad, Karachi, Pakistan

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This is perfect. Thank you for the flawless customer service! Alecco, Blainville, QC

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Hi Wendy; Just to let you and your staff know Colleen left me a message to say she had received the lovely birthday surprise and she was really really surprised and happy. I just wanted to thank you for everything. Your customer service has been outstanding. I wish there were more businesses in the world with your measure of integrity. I look forward to using your services again. For now, thank you from an extremely satisified customer in Australia. Kindest regards, Gunther, Victoria, AUS

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Thank you! I'm very impressed with your efficiency & my friend was very pleased with her flowers :-). Caroline, Ireland

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Thank you so very much for all of your help! I certainly am going to recommend your services to all my friends and co-workers. Heather, Newmarket, ON

June 2011

It`s Sunday here in Australia, and I have received a call from my Aunt, who was so absolutely thrilled with the flowers, she described each flower and the colours, she was quite overwhelmed. So thank you, at 92 it was so lovely to know that they brightened up her day. So, yes, I will be using you yet again.....many many thanks. Only wish your flowers were here in Australia. So good to have such prompt and reliable service. Susan, Moama, Australia

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Hi, Kathy! Mom received the birthday bouquet and loves it! Thank you for the lovely variety / choices and quality. Have a nice day. Laura, Newport Beach, CA

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Thank you, your company is fabulous to deal with and has the BEST customer service professionals. Sally, Cambridge, ON

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Hi Kathy, I am so thankful for this, I owe you guys! The flowers have arrived with the desired effect. Thanks again, Stuart, George Town, Cayman Islands

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Hi, This is a BIG thank you, my niece has just sent me a message to say the flowers are beautiful. Please could you pass on my thanks to the florist that did the arrangement. I will be recommending you to all my family and friends, that have family and friends in Canada. Thank you again. Christine, Essex, UK

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Used Canada Flowers for the first time this week and am most pleased - as are the three recipients of the bouquets ordered. The individual who received gerbera daisies kindly sent a photograph. They did look lovely. Definitely good to see as one doesn't normally know how the delivery looks in terms of the flower quality and arrangement when orders are placed online. Plus, the whole process was seamlessly efficient and customer friendly. The fact that delivery is included is a terrific competitive feature. Canada Flowers is now a shortcut on my computer desktop and am about to place another order! Philippa, London, ON

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Just a quick note to let you know, the person that took my order was super! She needs to be commended. Jennifer, Toronto, ON

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I would like you to know how happy I am with your internet service and the flowers arrived on time and Louise was very happy with the arrangement. Thank you for making a special day for my friend Louise. Beverley, Edmonton, AB

May 2011

I just wanted to send you an email to thank you very much for the great service provided by your company. The flowers were beautiful and arrived very quickly. This was my second order for the same occasion and I was thoroughly pleased with everyting. I will definitely be recommending you to all my friends. Thank you. Amir, Thornhill, ON

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Hello Jenny Thanks for your prompt and efficient delivery of the flowers to our family in Toronto. I am in New Zealnad and can't believe how quickly my order was processed. Lyn, Wellington, NZ

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Hi, Sharon. I just received delivery confirmation from my wife. Thank you, very much, for the very prompt service, and as I hear it, beautiful and appreciated flowers. Thank you again. Stephen, Brampton, ON

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This was the first time using your service. The arrangement that was sent to the funeral home was just beautiful. I will certainly be using and recommending canadaflowers in the future. Thank you. Cathy, Toronto, ON

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That's sweet of you - thanks so much Penny. Jason, Ottawa, ON

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Perfect. Thanks, she said the flowers were magnificent! Thank you for the wonderful service. Heather, Miami, FL

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Wanted to let you know that the recipients of my flower order yesterday were absolutely ecstatic about the quality of the flowers that they received. Thank you so much, as this was a fairly important morale booster gift for the recipients and, apparently, it did the trick just perfectly. Looking forward to finding reasons to do business with you again in the future. Marianne, Fort Plain, NY

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Just wanted to write and thank you for the superior service and quick delivery. I received a call last night after the flowers were delivered and was told they are ' absolutely beautiful' and much appreciated! so, Thank YOu~! I used to order from another service on line but now I will choose you as my new flower delivery service! Mandy, Springbrook, ON

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Thank you so much for having the flowers delivered on time... you made a little girl feel like a million bucks! Again thank you solo much! Trina, Roddickton, NL

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Thank you, thank you, thank you! Sandra loved it. I made her day and Canada Flowers made mine. :-) Marc, Notre-Dame-De-L'ile-Perrot, QC

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The flowers were delivered on time and I have received several compliments on how beautiful the arrangement looked and have been provided with photos. The order was for my mother's ninetieth birthday and was much appreciated. I will certainly use your company again and recommend to others. Michael, Edmonton, AB

April 2011

Good Morning, I just wanted to let you know that my Mom really loved the basket of flowers. She said they were very beautiful, fresh and perfect. thanks again for the great service as usual. Lidia, Brooklin, ON

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Thank you so much ! - Jen has confirmed that she has recieved the flowers and is delighted with them. Of course!... I look forward to our continued association... you have always come through with excellent service. I can not recommend you highly enough! Daphne, Oakville, ON

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Many thanks Greg, and may I thank all at CAnada flowers for the great service you provide and the smiles you put on peoples faces, all the best. Steve, Essex, UK

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Thank you for all your help, and kindness throughout this trying time. I really appreciate the understanding. It's a wonderful company you guys have here, and I definitely will be using your service again at the first opportunity. Thank you again for everything. Thao, Mississauga, ON

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My Mom got her flowers in the hospital, she said they were absolutly beautiful and totally made her day. I have never ordered on line before, it was so easy. Teresa, Bowmanville, ON

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I just wanted to say thanks for the consistently good service and product that I have received when sending flowers to my Mom, Dorothy. She received the hydrangea plant for Easter and was delighted! Keep up the good work. Liz, Lake Worth, FL

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I just wanted to thank you for the prompt delivery of the flowers I ordered. My 88yr. old Mum and 85 yr old Aunt are over the moon with delight. They tell me the flowers are absolutely beautiful. thank you again for your great service. You will be hearing from me again. Catherine, Escondido, CA

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Hi, Jenny Just want to say thank you for your recent service. My son was happy with the fruit basket, he told that the fruits in the basket were " yummy". This was my first time using your service.At first I was hesitant to click on your link because I was not sure your sight was real, but I trusted my instinct and I am happy everything worked out well. Thank you very much. Doreen, Mississauga, ON

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Hello, I want to say a big Thank you for the service and extra miles you have gone through to ensure my order has reached it’s destination. Twice I have called, one for each delivery to ask for a last minute change and you have always been cordial and generous in your attempts. It’s difficult enough having a love who lives in the states, but I have to tell you, Canada Flowers has made it easy to let her know how I feel. Thank you for everything. You can be assured of my continual patronage of Canada Flowers. In todays words, You rock lol. Cheers and look forward to ordering many times over in the future. Wayne, Petawawa, ON

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Thanks for your words, Penny, like I told you, I get the best customer service ever from you! Anabel, Brampton, ON

March 2011

WOW! No one could ask for a better customer services then you people. Thank you very much and I/WE will definetely continue with Canada Flowers. All our families/ friends are will in Canada and we always want the best flowers delivered, and this you have more then succeeded with all my pals down here. Many thanks again for caring. You are the greatest! Patricia, Mount Laurel, NJ

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Flowers received, she was thrilled!! Thank you for such awesome service, amazing. Susanne, London, ON

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Yesterday morning I ordered two sets of flowers, one for delivery in Mississauga and one for Victoria BC. Both sets were delivered yesterday, and both recipients told me they were gorgous. Just wanted to say thanks for the great service and flowers. Jill, Mississauga, ON

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Hi Pat, Thank you so very much. Just as an added note, I am a regular customer of Canada Flowers and have always been quite impressed by both the service I receive and quality of the arrangements. I have recommended your company to others and have had nothing but great reviews from them as well. Please feel free to pass this compliment on to anyone in your management team. Your loyal customer, Debi. Debi, Mississauga, ON

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Thank you all at Canada Flowers, from myself and my family. We appreciated your excellent service. My daughter was blown away by those orchids. It made her birthday! And by hearing how surprised and happy she was it made her family here in Trinidad, West Indies at home very happy. Thank you again. Looking forward to doing business with you again. Dolly, Pointe A Pierre, Trinidad & Tobago

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Hi Tahera, Thank-you so much for your help! My sister loved the Tropical fantasy display! Your help was excellent! More business to come for Canada Flowers. Mary-Lou, Mississauga, ON

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Hello, I just wanted to take the time to thank you ( special thanks to Eileen at customer service ) for the impeccable service getting the flowers to my friend today. I will definitively be using your service again. Ariane, Gatineau, QC

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Hi, Pat I was very impressed with your ' customer friendly ' web site. It was extremely easy placing an order and I might add, your prices are great. Thanks. Wendy, St. Lazare, QC

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Thanks for the email. The recipients of the flowers loved them, and sent us a photo. They were absolutely gorgeous. Thank you once again, and we shall choose your service again. Joan, Parksville, BC

February 2011

Hi Penny, I just wanted to let you know that I did pick up the flowers which were absolutely beautiful. And we are thoroughly enjoying the chocolates as well, your customer service and desire to make me happy has won me over. If I could rate you, I would totally give you guys 10/10 for your efforts to get the flowers to me on time. Thanks again Penny. Mariam, Toronto, ON

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Thank you so much for getting the flowers delivered on Valentine's day as I asked I will definately use your company again. Matt, Sydney, NS

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I would like to thank you so very much for delivering beautiful roses to my girlfriend. She was very happy yesterday. I don't know who the local florist was, but I want you to know that they delivered in the morning and delivered very nice flowers. I don't know if you get feedback from your customers, but we were both really pleased, and will certainly contact you again when we need flowers delivered. Thank you again. Peter, Plainville, MA

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Thank you very much for the great service. My friend got the flowers on time and I was surprised that the mug was even nicer than the one I've seen in photo the time I ordered. The card was put in a nice way as well and with the right message. I will surely use your service again. Huda, Abu Dhabi, UAE

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I would like to thank you for sending such beautiful flowers for me, to my mom. She was overjoyed with them. Thank you for always being dependable and classy. Melanie, Ottawa, ON

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Hello, Just a quick note to say Thank you! My recent order to Russia for Valentine's day was a hit! Delivery was on time and product was what I ordered! I will definitely use your service again!! Gary, Kenora, ON

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Thank you so much for looking after our flower order on Monday, February 21st. Your company showed great compassion and care in following through with our order. When we were at the wake yesterday, we discovered that many other flower companies had tamen orders for this day, but didn ot deliver them, because it was Family Day. We really appreciate that you were able to take care of our order wiht such kindness and professionalism. We will definitely use your company again in the future ( hopefully for happier occasions ). Tara, Markham, ON

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Ushi sent me a picture of the arrangement and it looked identical to that indicated in the photo file. She was thrilled to receive this bouquet and it really picked up her day. Thanks again. Karen, Oakville, ON

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Hi, Just wanted to say she loved the flowers. You guys are great. If you need me to write a positive review I'd be more than happy too. Graham, Fort Lauderdale, FL

January 2011

I just wanted to send an email thanking Canada Flowers for your excellent service. I have used your organization on several occasions and have only experienced quality and superior service! These days it feels as though companies like yous are few and far between... as such, I would like to extend my appreciation for the efficiency and quality of your company! Thank you! Suzana, Milton, ON

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Thank you, Mina, for your diligence and kindness over the phone! Sandrine, LaSalle, QC

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I would just like to thank you so much for the wonderful and quick service. I'm currently living overseas in Seoul South Korea and for the past two years have been unable to make it h ome for birthdays, and other such celebrations. It has been a comfort knowing that I can still send flowers to my family and friends even from afar. Thank you from the bottom of my heart. Hannah, Brantford, ON (currently in Seoul, South Korea)

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Both orders for flowers were delivered in Calgary yesterday, as promised. According to my mother and sister, they are both gorgeous. Thank you for your prompt attention and for checking on the duplicate order. I appreciate it. Dilys, Ottawa, ON

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The flowers were delivered around lunch time yesterday, and by all accounts are beautiful. Thank you once again for great service. I live 3,000 miles away from my mother in Odenton and have to do all this online, so it's comforting to know I can count on you! Marsha, London, UK

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It's astonishing that anything has ever reached them!! my apologies for having given you inaccrate information... I'm sure you're busy enough as it is. Obviously, I appreciate your perseverance and attention to detail. Thank you so much - I know they will LOVE the chocolate gift ' basket" !! Here's wihsing you and your ' team' a happy Valentine's day Too. Daphne, Oakville, ON

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Thank you Pat... I'm a winter resident in Arizona and have been so impressed with your products and service. Your communication format on the order menu is excellent and easy to use when additional info is required. Rhea, Red Deer, AB

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Thank-you so much - certainly not what I expected. I have been extremely impresed with your attention to customer service and satisfaction! I will happily continue to give you my business and recommend you to others with confidence. Thanks again for all your help! Janice, Collingwood, ON

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Just wanted you to know that the recipient was very pleased, she sent me a pic and I too was very pleased. We plan on using your services on future occasions. Monique, Surrey, BC

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I had a call from Glenn saying the flowers were lovely. Thank you for the great service. Linda, Charlottetown, PEI

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Thank you for the wonderful flowers you delivered to my mother - in -law yesterday. She said the roses were long, strong and wonderfully red and the chocolates were simply delicious. Marzena, Burnaby, BC

December 2010

Hi, Eileen, My mum received the flowers on time for her birthday and is delighted! Thank you so much for making sure this happened ( particularly since I left it to the last minite to order ). You and your team do a great job. Alex, Vancouver, BC

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Thank you for your thoughtfulness in analyzing this situation. It is appreciated. If you think sending it a couple of days earlier is best, please do that. The Post Office will give her a call & make arrangements for her to come & pick it up (or if it`s one of her friends, they may even stop by & drop it off at her place - it is a small town where everyone knows everyone). Again, thank you for your consideration - I have ordered from you before & always been very happy with your services. Thank you & keep up the great work. Sherri, Edmonton, AB

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Thank you so much for your kind attention, your service is excellent and a credit to you and your company. As I now have a family in Canada you can be certain of my continued custom for birthdays and anniversarys. Jill, Bradford, UK

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Thank you for confirmation of delivery of flowers to the family of the Late Harry Mason. According to family members the flowers absolutely beautiful, the best they have seen for a very long time. Dale, Leicestershire, UK

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The order was delivered and most happily received. Happy Holidays to you and all the folks at Canada Flowers. Valery, Whitehorse, YU

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Just wanted to say a very big thank you and wish you all of you a happy christmas. The flowers I ordered online for my Mother in law arrived with her today and she is over the moon with them. She said it was the most beautiful vase of flowers she had seen. I am always a bit wary of buying online as I always wonder if what you see is the same as what is sent. I am so glad I found you as it is not easy to send things from the UK to CAnada as postage is so very high. Will certainly use you again, as this is the second flowers this year, I have sent her thgouth your company. Once again, Thank you. Sue, Boughton, UK

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Just thought I`d let you know how pleased I have been with your service over the years. The website is fab - so easy to navigate! Thank you! Carola, East Molesey, UK

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Hello Pat; Thank you for your prompt attention. It is a pleasure to deal with such a frirendly and pleasant person, you are a true example of customer service and an asset to your employer. May you and your family have a blessed and joyous Christmas. Jim, St. Albert, AB

November 2010

I appreciate the professional way in which you personally handled this matter. I am glad to see that great customer service still exists as it seems so many things are impersonal these days. Thank you once again. Cristina, Maple, ON

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Thank you they were done beautiful. The family was very pleased and mentioned how pretty they looked. A nice variation from a traditional looking sympathy bouquet. Jennifer, Prescott, ON

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"I have just received a txt from Vivian saying how beautiful the flowers are,so thank you from the bottom of my heart.You are special people obviously committed to giving excellent service.take care and see you soon." Adrian, Oxford, UK

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Flowers are beautiful. I want to express my appreciation for the way Penny handled this order. Penny is very professional, knowledgable, helpful and very personable. You should consider yourself very lucky that the have such a nice perosn on staff. Please pass on to Penny, my sincere thanks for processing this order for me. Newton, Toronto, ON

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Great Eileen, Thank you so much for your attention in this. You provide amazing customer service, the best I have experienced in awhile. Michael, Meaford, ON

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Dear Kathy, This serves as confirmation of delivery. Thank you very much. Jen was very happy and what she has described to me sounds fantastic. Thank you for your excellent service. Warren, Knysna, South Africa

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Hello, I just wanted to comment on the flowers that I sent to a funeral last week. I had previously sent the same arrangement to another funeral, late last year, but didn't see the arrangement in person. I decided the send the same one again last week. Since I have made online purchase before I am concerned that, what you see, is not always what you get... Well, I was wrong.. that arrangement that I sent last week was fantastic.. It was larger than I expected, and the flowers were fabulous... Whenever I need flowers for any occasion, your company will be the only one I use Thanks again. Andrea, Chatman, ON

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Dear Pat, I have never used your company's services before, and I would like to say how please I am with your service so far. I made an error on my boss' order and after the experience I have had with other organizations, I dreaed my chances on getting help to correct it. Not only was my phone call answered quickly, but there was an actual person at the other end!!! ( I can't emphasis enough how much I appreciate being able to speak with a person instead of having a pick from a list of " options" ) Thank you for your understanding and your help. I have already received the email stating that the delivery date has been changed. I will definitely be donig business with you again both for the company and for myself. Heather, Vancouver, BC

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Just letting you know, my mom says the flowers are stunning. Thank you. Julie, Caledon East, ON

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Thank you for all your help Sharon! I really appreciate everything you did to help me process this order. Excellent Customer Service!!!! Take Care. Talamor, Ajax, ON

October 2010

Good morning, Eileen. Yes, I received an email this morning telling me how beautiful the flowers are and that they arrived safely at the university. Thank you for keeping me appraised of my order's status. Laura, Rindge, NH

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Hi, Sharon I am very pleased to hear back from someone at canadaflowers.ca I have placed a couple of orders through your company and I'm very glad that someone was able to respond to my concern. It is nice to know that some companies still care about customer service. Natalie, Maple, ON

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Wonderful... Thank you so much Eileen ... My brother grew orchids and used to give them people when their loved one passed on and then always take some home to his wife at that same time. She always used to say who will send me orchids when you pass away? He has pased on this week and we wanted these to go quickly to her so that she knows there will always be someone to give her the orchids she loves so much. Bless your company for helping us send her orchids. Truus, Balfour, BC

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I can always rely on Canada Flowers for great service, a great product, and reliable delivery. Thanks again! Natasha, Burlington, ON

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Dear Kathy, Thank you for your assistance with my flower order, I really appreciate the effort your team made to fill my request. Although I originally ordered orchids, which weren't available, you were able to arrange an alternative bouquet, which my friend said were beautiful. Thank you so much. Ellen, Perth, Australia

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Received telephone call from Dot and she was delighted with the flowers. Thank you so much for your service. Rosanne, Glasgow, Scotland

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Dear Sharon, Many thanks for letting me know of the delivery to Julie. I am very grateful that you managed to get the flowers safely to their destination and my friend was overjoyed with the surprise. Your customer service has been outostanding and I will have no hesitation in coming back to you in the future. Louise, Peebles, UK

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Thanks for your awesome service! My friend loved it and I will definitely recommend you and use your service. Noura, London, UK

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Thank you for donig such a good job! The flowers are always so fresh and beautiful! They make my mother so happy! Louise, Oliver, BC

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Love your serivce! No hidden costs! Beautiful arrangements! Jan, Victoria, BC

September 2010

I would just like to sincerely thank you. My mother says the flowers are brilliant and absolutely gorgeous. My father says she was glowing. Scott, Burlington, ON

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Thank you very much for your excellent service. My cousins ( who lost their Mum, my Aunt, on Saturday ) said they received the flowers and they brought sunshine into the house. What you do makes a difference. Much Appreciated. Teresa, Vancouver, BC

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I would like to say how a happy customer I am. The flowers were delivered very quickly and around 4 pm Brazil time. I really wish to give a feedback and say that the communication was very well, the agent gave me time on the phone and answered all my questions and helped me through the selection process. In return I shall recommend this to many of my friends in Europe and around the world and i will certainly be using your company very shortly for birthdays and anniversaries. Once again, this is a 5 star service, and im very happy. Another thing i wish to mention is that in the past I went through other companies and in the start of their price it seems like a good deal, however with the other companies, the problem is that in the end the price is alot, because they add all the charges. So, what i like about your company is that you are straight forward and it says exactly the price i will pay, which i really like. Alexander, Niagara Falls, ON

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Thank you! the recipient was very pleased with the arrangement. It brightened her day. Patricia, Bowmanville, ON

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I would like to say ' thank you ' for your excellent service. I was told that the flowers I ordered were beautiful and fresh, just like your website described them. Thanks again. Liz, Bristol, UK

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WOW! I've been extremely happy with the service you have provided in the past, but this really takes the cake. My aunt should bt tickled pink when she receives them!! Thank you for making her birthday that much more amazing. I wish all companies had such good CCRs as Canada Flowers. I will continue to purchase my flowers through your company, and continue singing you praises to all of my friends and family who need to ship flowers. Tani, Ottawa, ON

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Hi, Thank you for the great setvice. She was very pleased with the flower arrangement and appreciated the call to assure she woudl be there for the delivery. Thanks for making her day so special. Denise, Etobicoke, ON

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Great service, beautiful flowers eary to order! Roberta, London, ON

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Thank you. She received them and was delighted ! Thank you for your prompt service. Will be using Canada Flowers again. Robert, St. Catharines, ON

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Thank you for your email. I can confirm my daughter received her flowers on her birthday yesterday so a big thank you. I sent the flowers at such short notice to make up for the fact that DHL had not delivered a birthday parcel which had been sent from the UK three weeks ago. My daughter tells me the flowers are lovely so thanks again. Janet, Lincolnshire, UK

August 2010

The flower arrangement we picked and that you crafted was stunningly beautiful. Right by the casket. It was, for its size, the most beautiful arrangement. The family was extremely appreciative of our gesture. Thank you for your professional work on such a difficult time. Bill, Toronto, ON

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Thank you for sending the flowers. My wife loved them and they were delivered as ordered and time requested. I will definitely use Canada Flowers again in the future. Ryan, Cobourg, ON

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I appreciate the information and thank you for taking care of this for us. We are living in Edmonton but most of our family and friends are in the Toronto area. We feel like we are a long way away and sometimes the only way we can connect, say we are sorry or offer congratulations is with your flower service. We have used your company in the past and we really appreciate the extra effort you have gone to ensuring things are correct. Thank you. Margo, Edmonton, AB

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Every time I've ordered from Canada Flowers I have been 150 % pleased with your product. Keep up the good work! Eleanor, Chilliwack, BC

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I saw the arrangement at the Memorial yestereday and they were beautiful! Thank you. Elaine, Calgary, AB

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Thank you again for providing me with such a beautiful way to reach out to cheer, to comfort, to encourage, to celebrate, to let someone know they are not forgotten - priceless! Irene, North Vancouver, BC

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Many thanks to you and your team. I am very happy. What a service! Johanne, Orleans, ON

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Thank you so much for being so helpful and understanding with helping me do my order. I look so forward to future orders with you for business and personal. Andrea, Niagara Falls, ON

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Thank you very much, I appreciate the care and attention. Its nice to have the persional customer service. Lori, Oakville, ON

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I would like to pass on some comments. I normally do not see the flowers I send through your company ( births or funeral for employees' family members ) this one was for a personal event and I must say I was very proud of your arrangement. Compared to others, it was sober yet very contemporary. Though I am not too closed to the deceased, your arrangement was so nice it ended up placed first on the right of the Late Andre. Thank you very much for the great service. Sonia, St-Laurent, QC

July 2010

Thank you very much Penny - Alex called me this morning and absolutely loved the flowers - thank you! Gabi, Sydney, NSW, Australia

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I was very impressed by the flower arrangement ordered for my sister`s funeral. It was just lovely and so appropriate. Thank you. You may consider me a future customer. Laura, Pointe Claire, QC

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I have heard from my relations in Canada and I am pleased to say the flowers were beautiful. Thank you very much and should the occasion arise again I will have no hesitation to use your service again. Hopefully for a happier reason. Thank you from a very satisfied scottish customer. Jacqueline, East Kilbride, Glasgow, Scotland

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Thank you so much for your email (and your voicemail). I appreciate your immediate action to rectify this situation and I am definitely satisfied with your solution. I look forward to using your services again, and will be sure to recommend your site to others in future! Trevor, Winnipeg, MB

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Good afternoon, I wanted to say thank you for arranging for the early delivery of the flowers. They were the first thing I saw when I arraived at the funeral home. The family espressed how beautiful the flowers were. Thank you for providing such a wonderful product, and such wonderful service. I will certainly order flowers through Flowers.ca again! Margaret, Ottawa, ON

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Last week I sent flowers using your service to my family in Italy. They sent me and picture and I could see the flowers were lovely. Today, I received another e-mail: " Zia, tell me how did you find the very best florist in town?" Just wanted to pas that comment along to you. This is the second time I have used your website to order bereavement flowers. Thank you so much for providing this service! I have trust that I can express my long distance condolences in the best possible way. Charlene, Long Beach, CA, USA

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My recipients are always pleased with the flowers, and I am always pleased with the customer service from CanadaFlowers.ca/ Keep up the great work! Allison, Calgary, AB

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Thank you so much for being so helpful and understanding with helping me do my order. I look so forward to future orders with you for business and personal. Andrea, Niagara Falls, ON

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Jenny, I am very impressed and please with the service that we received with this order! I will be sure to tell all my friends about what a great service you have. Anna, Grand Forks, BC

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Dear Pat, Just wanted to send you a big thanks for your great service. The recipient of the flowers sent me a big thanks via email this morning -- great job!! Will definitely use your service again. Antonio, Montreal, QC

June 2010

Thanks Sharon... Just wanted to send a quick note to let you know all how much we enjoy using Canada Flowers. Your company and staff are always very helpful! Amber, Winnipeg, MB

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I CHOSE YOU BECAUSE OF THE WONDERFUL SERVICE I RECEIVED LAST TIME! Val, Surrey, BC

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Thanks so much Penny. You`re amazing. Please send this on to your Manager so they know how much I appreciated how you followed up on my mistakes. Anne-Louise, Vancouver, BC

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I am taking the time tonight to thankyou for not only your great service as promised but with the quality of the flowers that have been recieved as a result of doing business with you. Thankyou so very much in assuring me that my money is as valuable to you and your extended staff as it is to me. I just had recieved an email from my daughter in Colorado raving about how beautiful the flowers were that came for their anniversary. I love completing my order knowing it is going to be done without worry. Mabel, Hamilton, ON

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I just want to say thank you for your great service you guys provided to me. I placed an order yesterday to be sent today in oakville for my Mother (Lyne Poitras) for her 50th birthday and you guys really delivered on time as I requested. The customer service representative I spoke to this morning was AMAZING and she took the time to call the person who delivered it to ensure my flowers were loaded and ready to ship out! I`m sure this may not be a big deal for you guys, but it means alot to me that my Mother was able to get a little surprise at her workplace today, ON TIME! I will definately be supporting your business for future orders. Chantal, Mississauga, ON

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Thankyou for doing such a great job. The flowers I ordered were well recieved. Your site was a pleasure to use and so easy. It was a great expirence. Thankyou. David, Brisbane, Queensland Australia

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I have ordered through Canada Flowers before, and always got the best service, and the customers received the nicest flowers - and on time! We were always very pleased/happy! Thanks CF.ca! Michelle, Comox, BC

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thank ytou so much Mina. Means much. Excellent customer service with timely response. Well Done! Shaun, Toronto, ON

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WOW! WOW! WOW! THANK YOU! THANK YOU! THANK YOU! My sister was very very impressed with her flowers (and it takes a lot to impress her) and said that I would be very happy/pleased with them. Thank you for adding the balloons as it meant a lot. (she said they were the first thing she saw...lol) You only turn `50` once and I wanted to make sure that she had a smile on her face from me. I live in BC and it`s was a shame that we weren`t able to be there for her but you helped make the day brighter. I must admit I was a little nervous about ordering flowers online as I have never done that before and when you get them delivered, you just don`t get a chance to see the final arrangement, so you are not sure if you end up getting what you really ordered. Your location came highly recommended from local businesses in the area. My sister said the flowers were absolutely beautiful and added that her favorite flower was in there. (yellow roses..which I knew)She was in awe and very touched by them. I will definitley be ordering from your shop again Sharon and I thank you from the bottom of my heart for helping make my sisters` birthday one that she will never forget. Wendy, Comox, BC

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You always do a great job, you are my "go-to" florist for all my flower needs! Thanks. Karen, North York, ON

May 2010

Thank you for your help. I was very impressed by the customer service (both online and phone) at Canada Flowers and will definitely be using them for all of my future purchases. Jeff, Peterborough, ON

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Have not ordered flowers from anywhere else in 4 years - great service and quality. Carol, Oakville, ON

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Thank you very much Penny for all your help this morning with my flower order. You really went the extra mile for me in arranging the blooms for me for tonight. You even got the colour I wanted. Absolutely perfect. Thank you for your exceptional customer service. I will certainly use Canada flowers again and recommend them to friends and family. Dana, Calgary, AB

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Thank you so much for the beautiful arrangement you did for my Sister In-Law`s funeral.It was way nicer then the picture showed. Everyone was saying how nice it was. I will deffinatly use your site again. Thank You Have a Great Day! Cheryn, Edmonton, AB

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This is the best website I have ever found for flowers and gift baskets! Ann, Campbell River, BC

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This was very quick and easy, and I love that there are no hidden charges, or crazy delivery price! Rebekah, Oromocto, NB

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Once again you have come through for me. The flowers were ordered this morning at 8:30 a.m.and they have already been delivered. Thank you ! kepe up your excellent level of customer service. Glenn, Oakville, ON

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Flowers have always been delivered on time and very fresh and long lasting. Recipient really enjoyed the arrangements. Love having the pictures of the arrangements displayed, prices are resonable. Erica, Lethbridge, AB

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I have always received lots of praise for the flowers that were sent by Canada Flowers. Thank-you. Keep up the good work. Beverly, Vernon, BC

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Always pleased with the quality of your plants and flowers and your prompt and efficient delivery! Thanks! You make buying and sending beautiful flowers and plants, so easy and so affordable for me! Irene, North Vancouver, BC

April 2010

This is a fantastic web-site. We have used it many times and highly recommend to others. Wendy, Dundalk, ON

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Thanks to Eileen for answering my request so promptly and putting together a custom order! Craig, Edmonton, AB

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Sharon....just wanted to pass on my thanks and assistance in arranging this delivery. The recepient, Hanna from the Netherlands sent us all an email with a picture of the planter arrangement and we were very pleased with the result. Thanks so much! it still amazes me how small the world is with the use of the internet!! We will definately use your service again, and I have passed on the confirmation of the order & the picture to the other 7 family members from here involved so we all have your contact info for future reference. Joanne, Hagersville, ON

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You have never let me down yet, both with the service and the standard of flowers! Thank you! Paul, Ottawa, ON

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Best site ever for flowers. Great selection; fair prices and the best thing: no extra fees! I will always use this site when I need to send flowers! Vanessa, Indianapolis, IN

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Thanks for making sending flowers so easy and for always doing a fabulous job! Frances, Markham, ON

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The flowers have always exceeded my expectations. your arrangements are very nice. Thanks for doing this so passionately. Needhi, New Delhi, India

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I have always received excellent service, the recipients are always so pleased - That's why I keep returning to you! Thank you. Poppy, Buckinghamshire, UK

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Thanks so much. It is a pelasure to rely on your company for your quality and promptness. Garry, Halifax, NS

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Hello Jenny - the service was perfect - thank you. My wife received the flowers and was very pleasantly surprised. It made her day which of course makes mine. I am in Malaysia and have not seen her for about a month and a half now, delivering these really made her feel good, please extend my thanks to the parties involved. Steven, Burlington, ON

March 2010

Your services have been impeccable and your arrangements a joy to send and receive. Thank you for paying such attention to detail. Peggy, Edmonton, AB

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Great selection and I really like that an small donation is made to FTC. Rhonda, Toronto, ON

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Eileen, Thank you soooo much for your quick response, I have just placed my order for delivery ! the spring flowers # 5 I think! Really thank you so much for your wonderful customer service, I'm sure she will love the flowers. hope you have a good week. Tamaryn, Cape Town, South Africa

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Hi, Sharon Thanks for everything you have done today - Kim has just messaged me to say she has the flowers and that thhey are beautiful . thank you so much for getting in touch so promptly when you realised there was a shortfall in the delivery cost and thank you so much for getting them to Kim so, so, quickly. It's a horrible time for her and it was important that she had a little ray of sunshine in her day. Canada Flowers have really helped someone in a very bad place and I'm exceedingly grateful to all of you for that. I can not articulate my appreciation effectively ehough - Thank you once again. Rebecca, East Sussex, UK

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Hi, Jenny I would just like to THANK YOU VERY MUCH for the flowers you delivered to my friend in Foothills Hospital, Calgary. Anne is actually on her honeymoon just now so when she took seriously ill we were all devastated... so to hear from her friends and redceive such gorgeous flowers it meant such a lot to her. Your website was really easy to navigate through, the prompt service was second to none and the gift was well received and really appreciated by both Anne and I. Thanks again... Pauline, Falkirk, UK

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I love your service and your prices and have been using you faithfully....you have never disappointed....keep up the great work. Arlen, Toronto, ON

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Other sites had better prices at first but once you got to the ordering pay they tacked on an extra 15-20$. This site is much better. Kelly, Oakville, ON

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Hello, Kathy, must tell you that the flower arrangement is absolutely beautiful and arrived on time. Thank you so much for all your personal help. You were extremely helpful and very accommodating. Sally, Concord, ON

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Thank you for the pleasant service I received from you. I called few others before calling you and found your tone of voice and attitude very friendly and helpful. Melissa, Toronto, ON

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Each time I have ordered flowers from your company the are beyond my expectations...thank you! Robert, Oshawa, ON

February 2010

My friend received the flowers this past Tuesday, as ordered. She sent me an email to let me know how lovely they were ! Thankyou -- you were recommended to me by my daughter-in-law -- and I will certainly recommend you to others ! Beverley, Newmarket, ON

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Googled to find a Canadian company. Read your "About Us" page. Thought it was very well written. Convinced me to use your company. Thanks! Wil, London, ON

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Great Website - viewing product and ordering is a breeze. Alan, Hamilton, ON

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Once again Canada Flowers have come through with a stunning arrangement! Thank you so much for the effort in getting these flowers to my sister for her birthday. She said they are amazing and I believe her! Lea, Saanichton, BC

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I just wanted to say thanks.. the flowers were delivered on time and they were awesome. Thanks so much for the great service and beautiful arrangement which of course mad my cousin's birthday extra special. !! Frances Ann, Midland, ON

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This is the very best service I have ever received on line. Thank you , and I will bring you more customers. Rit, West Hawk Lake, MB

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Excellent service and quality! Will continue to be my choice for gift baskets and flowers. Jan, Calgary, AB

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keep up the great work! your service is the BEST!! Dr. Gregory, Cheyenne, WY

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last order sent to Dollard des ormeaux in Quebec, flowers received were beautiful and fresh, and lasted a long time. Thanks. Erica, Lethbridge, AB

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Thank you so much, you have a wonderful selection and I found exactly what I was searching for. Your time and devotion is more than appreciated. Again, thank you all so much. Joshua, Fredericksburg, VA

January 2010

Yours is the most user friendly website. We have many international friends around the world. Thank you for making gift-giving easier. Debra, Victoria, BC

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Thanks for your awesome service! It makes long distance birthdays or occasions that much more speical. You Rock ! Emily, Etobicoke, ON

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Excellent response and service on the phone A Note: Tried your competitor [-800flowers] and their call centre was so bad ( ), that I opted to order from you. thanks for keeping jobs in Canada. Walid, Maple Ridge, BC

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Dear Eileen, Thank you very much for you attention and very good work!! She received the presents! I am immensely grateful for your aptitude! Gustovo, Sao Paulo, Brazil

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Thank you so much for your wonderful service. This is the first time I have ordered flowers from you and my mother was very pleased. It was a pleasant surprise for her birthday. I will certainly order from you again and also suggest your company should my friends ask. Angela, Brampton, ON

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Tahera, my wife and I would like to thank you for your excellent customer service. We will definitely be recdommending your company to our friends and also for ourselves. Thank you again. Terry, Edmonton, AB

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Thanks fo much for your help in finding Treena so I could get the flowers to her. She died on Friday and I am glad she got to know how much we cared before she was gone. I really appreciate the extra work you went to in locating her and calling me back. It is all very sad but I just wanted you to know how much it meant to me. Cortrine, Libby, MT, USA

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you people do a very excellent job at a very resonable price. Thank you. I will continue to use your service. Jesse, Secaucus, NJ, USA

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You are so reliable and even sometimes contact me by phone if there is a question at your end. Can't ask for more than that! Thank you ! Janet, Ottawa, ON

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This is a great and safe service. No one has every been disapponted with the flowers I have sent. Thank you. Frank, Peterborough, ON

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I recently made an order for the first time with you guys with specific instructions that included having the flowers delivered to the recipient between 12 p.m. and 2 p.m. I was notified that time preference was not possible but your best would be attempted. I must say: your best is simply AMAZING! the flowers arrived at exactly 12 p.m !!! Also, the other instructions were fulfilled exactly as desired. I thank you very very much for the service! I especially loved the replying speed by your customer service team! Special thanks to: Sharon, Mina, and Pat - I truly appreciate the assistance! My wife was extremely pleased with the roses. Maher, Brampton, ON

December 2009

I have enjoyed great success with your selection of flowers. The recipients have raved about the freshness of the flowers Thank you. Great Job. Rosalie, Enderby, BC.

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Once again you have delivered a beautiful basket! Everything in Christmas Basket #8 was perfect and the recipient was very delighted with it. You make shopping for those hard to buy for people a breeze with such a good selection. Thank you! Sherry, Kitimat, BC.

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Your flowers are always so beautiful, I wouldn't use anyone else. Thank-you. Paula, Nepean, Ontario.

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Just wanted to let you know that my order arrived right on schedule and that the flowers were beautiful!! Your service is excellent and I will always choose your site when I need flowers!!! Many thanks for helping me htis holiday season. Donna, LaSalle, QC.

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Thank you so much for your help on Christmas Eve. Very impressive customer service! I'm never disappointed with Canda Flowers! All was taken care of at the hotel. Jonathan, Ottawa, Ontario.

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Thank you for such great personal service. I have just received an e-mail from [recipient] that the arrangement arrived safely and is beautiful. I believe, given the winter weather in Manitoba, this may have been no small challenge for the florist. Most impressive. Thank you again. Glenda, Dartmouth, NS.

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I thought I should let you know that my friends have phoned to say that the arrangement is 'gorgeous'. Although it was a sympathy gift I didn't want it to be too funeral and it would appear that it fits the bill exactly. This is the first time I have used this service and I am very impressed with the way you kept me informed of progress. I shall certainly use you again. Thank you and Merry Christmas. Vicki, Kent, UK.

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Beautiful flower arrangements at affordable prices; good website for viewing and ordering from. Liked your web site and flowers better than others I checked out. Janis, Winnipeg, MB.

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Great site. I am glad I found it. I usually send flowers to Canada a few times a year. You can expect to hear from me again. Thank you and Merry Christmas. Josephine, Gloucestershire, UK.

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Thank you so much. My mom was pleased with the flowers and you even managed to get them in her in that awful blizzard you had on Friday. I have added you to my favourities and look forward to ordering from you again. Helen, Saskatoon, SK.

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I love your flwoers and the available arrangements. Thank you for your superior service. I will continue to use you for all my flower neneds. Suzanne, Creston, BC

November 2009

I wish to compliment you on your service, which I recently utilized on November 2/09. My daughter is currently living in Chicoutimi Quebec and was ill so I used your service which I happen to find on line while surfing. It was promoted and effcient and very good value for the money. My daughter called to let me know how beautiful the flower arrangement was and the fruit basket with it bountiful array. I will use your service in the future and pass it alone to friend. Thank you agian. Susan, Mississauga, Ontario.

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Hello, I just wanted to pass along how happy I was with the flowers I recently ordered through you for my brother's funeral. I think it was [ ... Flowers] in Ajax that delivered the order. They were lovely. I think they were the loveliest roses I have ever purchased, or seen for that matter. After the funeral I took the flowers home. Six roses are still beautiful almost two weeks later. It's just incredible. I found the prices reasonable, the delivery took place as requested. It just turned out perfectly. So I wanted to pass along my thanks with the knowledge that I will certainly use your service again. Sheila, Hamilton, ON.

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thank you so much, this is about my 3rd year ordering with Canda flowers and I can truly say... It's a pleasure donig business with ya!! Thanks again. Katherine, Kitchener, ON

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Just wanted to thank you voery much. She loved the flowers. Once again the service is fantastic and I will recommend you to all of our friends and family. Janet, Burlington, ON

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Thank you for your service... it was fabulous.. my mom loved the flowers she received for her birthday... Janiece, Surrey, BC

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Very nice selection, and rather nice to naviage; excellent site and service. Yanni, Kamloops, BC

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As always, I'm really impressed by your service and will come back again. Thanks a million - my friend was positively delighted with the bouquet you prepared. Janice, Dublin, Ireland

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Thank you once again for a wonderful selection of gift baskets and flowers, keep up the great work! Andrew, Edmonton, AB

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Great service, always a great product... Thanks again! Greg, Calgary, AB

October 2009

I am so glad that I cound you... canadaflowers.ca because you have great selections at prices I can afford and no large delivery and admin fees and other such cost. Meaning more money spent on flowers! Ellen, Blind River, ON

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Kathy, Once again, we are thrilled with your service and the quality of the flowers. Our recipient said they were beautiful. I will use Canda Flowers again for sure. Thanks. Dolly, Toronto. ON

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Hi, Sharon I just heard from Vicki and apparently these flowers are ... GORGEOUS!!! Thank you! Janet, Yellowknife, NT

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Great online customer service and much appreciated!!!... I was impressed with the quick adjustment for an error I had made and then how promptly you sent a revised confirmation. Thank you. Shelly, North York, ON

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I wanted to write and thank you for the beautiful arrangement I ordered from you for my grandmother. I live in Australia and she lives in Houston, Texas. She has an up coming surgery and I ordered her a roses with teddy bear arrangement. She was so happy she emailed me a picture of the flowers so I could see how lovely they were. I so appreciate your service and your prices. You make it affordable to let my loved ones at home know I'm thinking of them. I will continue to use your service for all of our special occasions. Mary, Queensland, Australia

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We like your service, efficient and on time. Dragan, Kitchener, ON

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Thank you very much Penny. It is always a pleasure doing business with you. I always suggest Canada Flowers to any9one who is thinking of sending flowers for any occasion. Lauren, Stony Plain, AB

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My love got the flowers and she is very happy!!! Being far away for now, you have conveyed my feelings. I want to thank you and your team for doing what you do best, bring joy to people's life. Your efforts are much honored. Josey, Dubai, United Arab Emirates

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I do appreciate your guesture and your obvious attention to customer service at a time when that seems to be just two words but no action. Since you are clearly a reputable company, I have ordered flowers from you for delivery to a friend on Saturday, October 17th. I understand that mistakes happen. However, when a company takes responsibility and rectifies the situation I take that as a sign that I should continue to be a customer of that organization. Nirmala, Toronto, ON

September 2009

"Thank you so much for your quick reply! I feel so relieved now that it will be delivered correctly. I appreciate your excellent level of service and will continue to use your service on an ongoing basis in the future. Wishing you a wonderful day too! Kind Regards. Desiree, Anaheim, CA

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"Dear Wendy, Thank you for processing this order so quickly. Please forward this email to your supervisor to let him/her know how courteous and efficient you are. Thanks again! Amy, Stoney Creek, ON

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You always do an outstanding job, thank you for a great selection at really reasonable prices. It is also so helpful that you include delivery in the prices shown. Terry, Richmond Hill, ON

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Recipients always call to say how beautiful the flowers are. Your service is Excellent. Sandra, Guelph, ON

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I am writing on behalf of my mother to say a huge thank you for your efficient service and beautiful flowers. The occasion was my aunt and uncle's 50h wedding anniversary. Being so far away and the postal service sometimes not being the best ( on eigher side!) we decided to try your service. It always feels a bit of a gamble ordering things over the net however a delighted aunt called on Saturday evening to say that the flowers were just out of this world! so, thank you very much for making everyone happy! I shall certainly pass on you details to my friends and rest of family. Regards. Ruth, Berwickshire, Scotland

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Wendy, is professional, knowledgeable, helpful: wonderful! And, it is a pleasure doing business with you through her. Thank you. Robert, Santa Fe, NM

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Eileen, I'd like to thank you for your great service. The flowers arrived within 2 hours of your email and it was perfect. I will surely use CAnada Flowers again int he future. Thanks again. Harvey, Pierrefonds, QC

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BEst place to buy and send flowers! Karen, Sherwood Park, AB

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Good Service - Good Canadian Business. Leslie, Toronto, ON

August 2009

Thank you Wendy, The wreath arrived just in time and my mother-in-law said the arrangement was beautiful. Thank you for both yours and Eileen's amazing service during this most difficult time. I wouldn't hesitate to use your service again in the future! Regards, Bernadette, London, Ontario.

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Perfect! Thank you so much! I know I say this every time I use your service...but, you have set the benchmark for customer service. I am always pleased with you. A million times over, thank you. Martin, Waterloo, Ontario

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Kathy, your personal attention to details regarding my order is so very much appreciated. I expect I'll soon be placing another order, as a bouncing baby boy came into the family just this morning! Again, thank you. Beverley, Prince George, BC

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I would just like to say thank-You so much for the Balloon/Bear arrangement you designed to send to my Mom. Not only was she so very excited, but the staff at her residence told me that it was 'very proffessionally done' with lots of colours and the bear was perfect. Not to mention it made the other residents smile also". I will definitely order from here again. Thank-you again. Sincerely, Tia, Brockville, Ontario.

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Thank you Wendy, The wreath arrived just in time and my mother-in-law said the arrangement was beautiful. Thank you for both yours and Aileen's amazing service during this most difficult time. I wouldn't hesitate to use your service again in the future! Regards, Bernadette, Ajax, Ontario.

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Hi Sharon, Just wanted to let you know that I was very happy with the order I placed last night. I was skeptical at first, but the plants were delivered well within the time frame advertised and my friend in the hospital was overjoyed. I will definitely use Canadaflowers for all my future business. Thank you for the followup email. Billy, Qualicum Beach, BC

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Thank-you Tahera! It was SO kind of you to contact me... and to notice the mistake in the first place I hope your boss or supervisor knows what an amazing job you're doing. I will DEFINITELY be ordering from Flowers.ca again because of the excellent service you provided. Kind Regards, Suzanne, Seattle, WA

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I would like to express my sincere appreciation to you for delivering the flowers I ordered for my mother on her birthday. She says they are very beautiful. She actually received them while we were talking on the phone. Sincerely, Novelette, Wolverhampton, UK

July 2009

As always - I am amazed at your level of Customer Service... Thank you!!! Debra, Windsor, Ontario

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Once again, much thanks. Your service makes sending flowers far away much easier. Scott, High River, Alberta.

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last year you delivered flowers to my father in hospital. Beautiful bouquet. I'm in Australia and am glad to know I can trust you to do a beautiful and reliable job for me in Canada. Thanks. Nancy, Berwick, Australia.

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Thank you kindly for this confirmation of my order ... I have to say that I am very much impressed with the level of service that www.canadaflowers.ca affords it's customers ... much appreciated. ... this is the third time that I have placed an order ... suffice it to say, it will not be the last! Faith, Whitby, Ontario.

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Great - thank you Mina and to all with Canada Flowers. Much appreciated. I will continue to order from Canada Flowers due to their outstanding customer service. Kim, Markham, Ontario.

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Just wanted to send a note to say how pleased we were with the arrangements we ordered from you. The casket spray was beautiful and the arrangements looked wonderful. Thank you so much for helping us through a most difficult time. Carol, Wasaga Beach, Ontario.

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Wendy is an exceptional asset to your team and I appreciate the EXCEPTIONAL service provided. Thanks. Heather, Toronto, Ontario.

June 2009

Hi Penny! Just a quick note to let you know that I'm extremely impressed (not to mention VERY satisfied, too) at my wonderful experience with Canada Flowers! Of course it had been my intention all during last week to arrange delivery of a flower bouquet to my Dad for Father's Day. But there I was yesterday afternoon (the day before Father's Day) with no flower delivery on my list of last week's accomplished tasks. Little did I know that a look online would save the day! It was absolutely unbelievable to hear the excitement in my Dad's voice as he read the card from his beautiful fresh flower bouquet to me over the phone. His bouquet had arrived just minutes before I called him. My Dad told me about the extra care that the delivery person took in assuring that he helped as best he could, I just wanted to let you know how very much that extra touch was appreciated. My Dad uses a walker to aid in his mobility and the wonderful delivery person made the arrival of the flower bouquet to my Dad's home smooth and uncomplicated. I had requested a delivery time to be scheduled into a three hour window and that request was met most perfectly! My Dad described the bouquet as being bright and cheerful (just as I had hoped from seeing the picture on-line). It has been a particularly gloomy spring in Calgary and I thought a cheery flower bouquet would be just the thing to brighten his spirits. Mission accomplished! THANK YOU! again for helping me to make my Dad's Father's Day extra special! Sincerely, Val. p.s. I definitely plan to use your services in the future and to inform others of your great service :) Surrey, BC.

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I wanted you to know how pleased we were with your service. It will be one that is used again since family lives so far away. Thank you, you made Fathers Day very special for a father/husband who is currently away. Terri. Kitimat, BC.

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Good morning, I'm writing to thank you for the amazing service - you may not be aware but the florist in Poland handling my order was super - he couldn't get a hold of my mom after calling numerous times - when he finally got through, he offered to drive the flowers over to her, and then to drive her to the cemetery so that she could place the flowers on my grandmother's grave. This is an extremely sad occasion for us, and flowers mean so much - I was expecting some kind of delay (international orders, etc) and instead, heard from my mom about this - this level of service is so greatly appreciated during sad occasions - please if possible, extend my thanks to your florist - please tell him that we are very thankful for how he handled this. Dorota. Ottawa, Ontario.

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You are sooo wonderful to send me this email I DID make a MISTAKE in ordering for JULY instead OF JUNE but I've corrected this error. Thank you Soo much for your EXTREME professionalism I've never experienced this kind of accuracy and professionalism with any mail orders. I will definitely continue to use you in the future as well as pass the word about your company. Thank you again, Yvette.

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Thanks Pat, I am very impressed with the level of service you have provided, from your phone call to me, then to the funeral home to the return e-mail confirming all has been taken care of. It means a lot at times like this. I have used Canada Flowers several times in the past and will continue to do so in the future. Thanks again and have a great day, Trina. Barrie, Ontario.

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Dear Sharon, Thank you very much for calling [recipient] before delivering the flowers and then calling me to let me know she was not home. I really appreciate your expert care and will definitely order from you in the future. If I can write a letter to anyone or fill out a questionaire praising you, I would be delighted. Thank you, Diana. NC, USA.

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Thank you kindly... my daughter received them on time and she was thrilled to bits with the quality and how the arrangement was presented. Thank you again :) Hilda. Toronto, Ontario.

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Thank you so much! I am based in the UK and sent flowers to a friend in Russia on her birthday via [link to Worldwide Floral Network]. I admit that I was a little unsure at first, but you have more than fulfilled all expectations. From what I hear, your representative was perfectly punctual and professional, and, most importantly, your delivery made the recipient extremely happy. Can't thank you enough - and I will definitely use you again, wherever in the world I need to send flowers! Kind regards, and many thanks. Anthony. Birmingham, UK.

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Thanks kindly Penny.... I love working with you guys . Highest Regards, Bill. Medicine Hat, Alberta.

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Just want to say thank you to you and your agent for the wonderful rose arrangement that was waiting for me and my wife when we arrived at the restaurant. She was very impressed when she found out the roses were hers to keep and has taken many pictures with them. Thanks again. Rob. Alix, Alberta.

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Kathy, Just wanted to say thankyou & that my mother in law loved the fruit basket and plant arrangement you sent, i mean she was REALLY IMPRESSED, even all her senior neighbours were impressed, i have to say i have never in all of my time ordering arrangements for family and friends online had such a pleasant and easy experience, not sure but i think the retailer that delivered the basket actually waited for my mother in law to arrive as when she delivered she was not home, don`t think she had to wait long though, i really appreciated that. I have ordered baskets from other websites similar to these and paid double the price that you charged me, and they were either not like what was in the pictures or my mother in law had to literally go out of her way to pick them up away from her home , i swore i would never order online again until i came across your website, i also ordered roses for my mom and mother in law one mothers day from another website and they died in 2 days that was so embarrassing, needless to say i have had a few awful experiences, although i was a bit weary because the prices on your website were so reasonable boy was i wrong, i have bookmarked your website on my computer for future references, what a releif to know also that you have sameday deliveries, because i am so forgetfull and it is so like me to order at the last minute, i am gonna definitely spread the word to all my friends how awesome your service is, also the last time i ordered a basket online they changed what i had ordered and gave something different and didn`t even inform me, you both telephoned and emailed me the change in my order, which was awesome. Thankyou once again for giving me a place where i can order with confidence and trust. A new and continued satisfied customer Marie. Mississauga, Ontario.

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Hello Pat! I just got your voicemail now- thank you for changing the order for me, I'm sure she'll be happy with whatever you selected. I intend to use your service in the future, as your handling of this issue was excellent! Sincerely, Lauren. Ottawa, Ontario.

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Thank you for such a lovely arrangement. I didn't see it but my friends are telling me how classy it looks and the bear was just cuddly and cute. I will continue to order from you from now on and have recommended this site to others. Toronto, Ontario.

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Hello Mina, Thxs for the update in the order. Keep up the good work. You guys are doing a excellent job. Later Dean. Toronto, Ontario.

I was very impressed with the speed of the delivery, and my niece was thrilled to bits with your beautiful flowers. Thanks! Ottawa, Ontario.

May, 2009

Thanks so much! Being so far away (Hong Kong), it means a lot to have such a trustworthy company to help me to celebrate holidays with my family in Canada. Best regards, Krista. Hong Kong, China.

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Hi, Just wanted to let you know that 1 week after receiving the flowers, my mother says the bouquet is even more beautiful than when she received it. The buds have bloomed and the flowers that were already blooming wheh she received the bouquet are still thriving. Regards, Martha. Ottawa, Ontario.

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Dear Gregory, Just dropping a line to say thank you for delivering a beautiful flower arrangement to my mother. I am always skeptical when ordering from companies on-line, but this time I was very pleased to. My mother said the flowers were a wonderful assortment of colourful daisies and other beautiful greenery, one of the nicest bouqets she's seen. You always hope that what you order from a picture is going to be at least close to what you end up receiving, and it sounds like it was even better than the photo! Even the phone call to confirm someone has at the house be the delivery was impressive, excellent customer service!I will definetly order from your company again and will recommend you to others. Thanks again, Ivy. Oshawa, Ontario.

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In hopes that this email will find its way to everyone involved. I would like to take this opportunity to say "Thank you" very much for the exceptionally, outstanding flower arrangements, our family ordered online, May 4, 2008. The arrangements were, absolutely perfect, and the funeral cross especially, stunning. We appreciate your website and find it user friendly. Therefore, we would like to commend you on your overall, excellence in customer service, punctuality and performance. Once again thank you very much for your professionalism. Looking forward to doing business with you in the future. Yours truly, D. Hawkestone, Ontario.

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Hello Cecile; Thank you for your prompt response. My mom said that the flowers were lovely and beautifully presented and the delivery man very pleasant. To date I have been very pleased both with the products and excellent customer service from Canada Flowers. Thanks again. Myriam. Kinburn, Ontario.

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Penny, I can't thank you enough for your assistance. My sister arrived home and was greeted by "an absolutely spectacular" arrangement. Heather. Georges River, Nova Scotia.

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Sharon, Thank you for letting me know and yes, please go ahead and deliver the flowers tomorrow instead. I'm impressed with this personal customer service and I'll be sure to order any other flowers I need through you in the future. I've bookmarked your site. Sincerely, Allison. Surrey, BC.

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Perfect! Thank you so much Eileen! And may I say, excellent customer service on not only your part but all of Flowers.ca. I'm definitely glad that I chose your site to send flowers and you can count on me being a repeat customer. If you have a manger or any higher ups, please forward this email onto them as they deserve to know how well they are doing in customer service response time. In an e-business, it is essential to have service like this. kudos all around! your customer for life, Martin. Sarnia, Ontario.

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Hi Vicki ... yes ... it did the trick ... guess Monday was a particularly hectic day - the flowers were a really big hit! being able to order online so easily is wonderful - what i love is being able to see the arrangement salections, and know that you really go out of the way to ensure top quality. That really means a lot to me ... thanks! J. Toronto, Ontario.

April, 2009

Hi Mina, I just wanted to thank you for your help the flowers and fruit basket were lovely but most of all your service was amazing!!! THANKS Mary. Milton, Ontario.

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Thank you so much Great flowers, great service -- that's why I use you. Debbie. Etobicoke, Ontario.

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Thank you for your extra effort in looking after this order. The flowers were received today at about 6:30 pm which I would consider outside normal delivery hours. The arrangement is lovely and appreciated by the young lady who received them. Although the delivery day was not what was expected the effort you have made with the agent is to be commended. With such extraordinary customer service I will of course continue to use your service and highly recommend you to others that order flowers online. Laurie. Edmonton, Alberta.

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Hi Wendy, I have been using Canada Flowers online for quite a while now and I am very,very pleased. I recommend this to anyone who is looking to send flowers etc. I have never been disappointed with the service and would never look anywhere else. Thanks for everything. Carol Peterborough, Ontario.

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Jill, Thank you for following up with me. And Thank you for trying to get my delivery to my parents for today Friday the 18th. I hope it works out. This is one of the reasons I have ordered from you guys on more than 8 occasions. Great Customer Service, Brian. Carp, Ontario.

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This is excellent! Thank you very much, Pat!! :) You excellent service has definitely made me a loyal customer! Thanks, again! Richmond, BC.

Archives

Thank you, Kathy, for this confirmation. My mother-in-law was so delighted with the last arrangement that we sent to her, via my order through your web site, so I had no hesitation in returning to you. I have passed your telephone # & web site information to friends also. Thank you once again. C., Cobble Hill, BC.

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Just to let you know that [recipient] received the flowers. I am amazed at your quick and excellent service. Am looking forward to ordering more flowers from Canada Flowers soon. S. Brampton, ON.

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Your prompt and courteous responses to my several requests assure you of being my first choice of provider for floral needs in Canada. Do you provide any services to the states? [Yes, we do. Thanks for asking. Click here.] W., Los Angeles, USA.

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I just had to take a minute to tell you how beautiful the flowers were. They were for the funeral of a close family member but I didn't know any florists in [city/province]. so I ordered them through you folks. I have ordered from you before but this was the first time that I was actually able to see the finished products. WOW! They were incredible. Thank you so much you "really did me proud." M. New Westminster, BC.

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Thank you so much for the great service. My mother received the flowers on Thursday as promised and said they were absolutely beautiful - fragrant and fresh. I don't know what florist you use for [city/prov] but they do a good job. I am so glad I found this service as I would like to send my mom flowers once a month and you make it easy as I know you are reliable and service oriented. I will place another order for April 1. L. Sherwood Park, AB.

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I don't know how it took me so long to stumble onto this website, but I am definately glad I did! What a great site and with amazing prices! I think it's a great idea having everything in the total so there are no surprises in the checkout. C. Caledonia, ON.

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What can I say - the flowers were absolutely gorgeous. They were for a memorial service for my [---] and the flowers did a great job highlighting the memorial table. Thank you so much!! D, North Vancouver, BC.

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Just wanted to thank you for processing and delivering my order so fast! I will definitely use your company again! K, Fort Saskatchewan, AB.

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Just a quick note to say thank you for the speedy delivery of the flowers I ordered this morning. They look beautiful - my sister was delighted to receive them and sent me a photo of them in her house via the internet shortly after they were delivered. A., Shediak, NB.

I used your company to send my Mom (and also my Mother-in-Law!) some flowers last 'Mother's Day' and we were really impressed with the wonderful service that you provided! Both Moms thought they were absolutely beautiful! The choice of flowers at 'all inclusive' prices and efficiency at which they are delivered are to be highly recommended. I wanted to thank all the team at Canada Flowers and to say have a very Happy Christmas. Rest assured we shall be using your services for all our special occasions in 2007! S.

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Hi there...I placed two orders last week one for Canada one for U.S. WOW delivered when you said...no problems ....beautiful flowers ....recipients were ecstatic ..so were the senders (us) We couldn't be more pleased thanks so much for such a great first time experience...Wishing all of your hardworking employees Happy Holidays........ L., Cochrane, AB.

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I am so pleased – you definitely are a miracle worker! My sister’s flowers arrived at her door at 5:30 pm Christmas Eve and she is just thrilled with them. She was having a large reveillon midnight dinner and the centrepiece was a big hit. The other flowers never did show up so thank heavens the wonderful lady I was talking to at NOON on the 24th had the presence of mind to find someway out of my dilemma and she ordered flowers from another shop in [city/prov] for us with guaranteed delivery for that afternoon. She saved my Christmas and that of my sister’s. I realize we are adults, not children, however at Christmas I think we are all children. There is only the two of us in our immediate family so our exchange of gifts has a great meaning. Thanks again. I have already told many people and extended family about the “above and beyond” customer service that Canada Flowers has. J, Nepean, ON.

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I made this order last night at 2am, thank you so much for the prompt delivery of roses to my sick daughter today. She was thrilled, has taken a photo to show me and they are beautiful! You will certainly be receiving future orders from this happy customer.Thanks. L, BC.

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A pleasure to deal with your company. A simple order form, good selection, and paid in Canadian funds!! S., BC.

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Thank you for your ALWAYS excellent service. I have recommended you to my friends who also think you are great. Happy New Year! I., Oakville, ON.

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Thank you very much for the FANTASTIC flowers you sent. My mom was thrilled. She said they are the most beautiful flowers she has ever seen. I will be back again for sure. C., Barrie, ON.

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Katherine, I wanted to take a moment to express my sincere thanks for your assistance and professionalism. During times of overwhelming grief it is often difficult to receive compassionate, and caring assistance from vendors, as most view you as just another customer, and don't take the time to understand the reasoning behind the orders. I found my experience with www.canadaflowers.ca to be an enjoyable one. I was quite nervous about ordering the arrangement online for two reasons, (although I did see a picture of what I had chosen, it is most difficult to know exactly what you are getting, and it was short notice and a long weekend so I wasn't sure if the delivery would be possible). I was very relieved and happy when we entered the church and saw that the arrangement had been delivered before the requested time, and that it was beautiful. Again, I must thank you and the rest of the people involved in ensuring I received exactly what I wanted when I wanted it. I will definitely be using your services again. J., Toronto, ON.

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Thank you. He received the order and said it was excellent. I am so glad I chose to use your service. I am very pleased with the efficiency of your business and look forward to coming back! MsP, California.

Flowers delivered on time and in very professional way I will strongly recommended your service to all my friends. M, Ontario.

Dear Pat: Absolutely Fabulous!!!! Great job on the flowers!!! I would definitely do business with you again. The photo on the website did not do justice to the real thing, they were amazing. Thank you!! Letitia.

Tanya, Thats wonderful! Thank you so much for such a detailed response - I am totally reassured and will continue (this is the 3rd time I have used you) to use your services.
Many Thanks again for the brilliant customer service. Debbie, UK.

Kathy, Thanks a lot for your service :) Of course I will be using your service again and again :) Bernard, Gatineau.

Dear Wendy, I want to thank you and your staff [...] for creating a beautiful bouquet of flowers for my sister in Canada, who just gave birth to her second child. Although I never saw the flowers myself, my sister said that she had never seen or smelt a more lovely arrangement of flowers. She said the quality of the flowers (and your service) was superb! Thanks again, Mistie, WA.

Hi Pat, Thank you so much for the prompt delivery of a beautiful birthday bouquet. My mother was very pleased with it. I will certainly use your company again. Cheers, Mrs. B., Calgary.

Just wanted to thank you for delivering my flowers. My friend was delighted. I will certainly use you again. Hilary.

Hi Katherine, I would just like to let you know that all three of the flower arrangements were absolutely beautiful - even more so than the pictures on your website. They did a tremendous job and we were exremely pleased. Charlotte.

Thank you! I received a call from [...] today that the flowers were delivered to her today - and it really cheered her. I was a little leary last night when I placed the order - I am from the old school and thought I should really call cause sometimes it just feels better to talk to someone. But I gave it a try anyway. I must say I am more than just pleased and will use your service in the future and will pass your business on to my friends. A job well done. Thank you again. Bernice, Prince George.

Hi, just a quick email saying a big thank you for the service provided, being from the UK and ordering for Canda (Vancouver) i did have my doubts about what service i would recieve, but having actually ordered and seen the results i can honestly put my hands up and say this is one site that i would highly recommend and definately use again. "For anyone who needs that extra helping hand in making someone special feel Special this is the site to use" worked for me :o) Keep up the Good Work! Tank, Birmingham.

Hi Audrey, Everything went Perfect, my girlfriend just call me and she Loved the Gift. I will not hesitate to use your service in the future and will refer anyone who is looking for fast/reliable Service. Thanks. Jas, Toronto.

Hope the delivery went through.....college students can be unpredictable. I must say that it is a pleasure experiencing personal communication and assistance.....unusual today. Daniel, VA.

Thank you very much again. I am very happy I chose canada flowers. Thanks!! Adam.

Thanks Pat for your prompt response... Also thanks for respecting the deal. I think it's easy for you to see that I'm a regular customer, and I'd like to stay the same. Thanks for the excellent customer service! M.

This service gets better all the time. Thanks for the good work. Who needs FTD afterall :) Have a good day. Lester, WA.

Dear Wendy: I attended the service in Calgary yesterday and I just wanted you to know that the flower arrangement was beautiful. The family were delighted. Thanks. Marlene.

Absolutely true, and I just got a phone call to that same effect... a very happy phone call, I might add, indicating that your company and your partners have once again come through for me. Thanks very much. JPP.

Thank you Kathy, I think your service is terrific. I've used canadaflowers several times in the past and have always been very happy. Lolie, VA.

The flowers were delivered and were a hit.....thank you! Gord. CO.

Wendy, your delivery was perfect and on time. i will use your service and highly recommend you in the future. Thanks again. Mike, Ottawa.

Thanks Eileen for your promt service! I will be keeping [Canada Flowers] in mind for future orders. Margaret, Lindsay.

I would just like to let you know how pleased I was with the floral arrangement that I ordered before Christmas. The arrangement was absolutely beautiful, and the delivery so prompt. Thank you from a satisfied customer. Kathryn, PQ.

Thank you for excellent service and fast delivery. I will be doing buisness with you again.
Louise, Iceland.

Once again you have done an awesome job!!!!! I will continue to use you for future orders as I can always count on you to not only fill the order but take care of it with the utmost in customer satisfaction! What a joy it is to find a company that goes out of their way to make sure the customer is happy! Thank you again! Steve, LLC.

Thank you - the arrangement was delightfully received on the 21st. What a wonderful way of expressing our warm seasonal greetings to my parents when we couldn't be with them in person... Thanks Raffy. OH.

I just wanted to express my appreciation for the excellent service. This lady is a very special auntie and I just spoke with her and she said the floral arrangement is beautiful and still very fresh after one week. Thank you and I will definitely use your service again. Debbie.

Hi Katherine. I just wanted to let you know that the flowers I ordered through you were delivered and they look great!!! Thank you VERY much for all your assistance with this order and I appreciate your prompt response as well as the excellent flower arrangement and delivery [...]. Exceptional!!! Thanks again... I will definitely be using your company. Jeff, FLA.

Thankyou so much Wendy for doing the things you did to make this happen for me....I am excited and so he will be to....Great Job wendy, you will always have my business. Sincerely, Carla. Calgary.

Thanks. They arrived on time and she loved them. It was her 88th birthday! Ian, Hong Kong.

Thank you! I just had an e-mail from my sister in Canada and she said the flowers had arrived and that they were beautiful. I will certainly use your network in the future! Regards, Linda. Perth, Australia.

Thank you very much for your service. The flowers were beautiful and delivered before noon today. I would recommend this service to anyone. Rod, Sudbury.

Dear Tanya, Thank you VERY much. The flowers were for my mom who [...], and she absolutely LOVED them. Thank you SO much for finding the happy face mug!!! I will definitely be a repeat customer. Thanks again! Warmly, Kathryn. Windsor.

Dear Kathy, I got a phone from my Canadian father [...]. He loved the flowers so much. He said the flowers were huge bouquet. Everybody asked him who was from...... Thank you for your generous flower service. See you next year. Daisy, South Korea.

Dear Katherine, Thank you so much for all your assistance given the minimal information we had. It will be a pleasure to do business with you again. Lindsay, Pembroke.

Hi Tanya, My wife got the flowers soday and when you are far from home it is a pleasure to deal with such a professional internet canadian company. My gesture through your service made her cry and made her day. It also made me feel alot better. Thanks very much (from the Desert in Jordan), Gary.

Hi there, I found out today that the flowers arrived on time and were excellent. I am very impressed with your service and its ease of use. Thank you very much, Trevor. Ottawa.

Hey Kathy, Just wanted to thank you for the awesome job you did. My girlfriend loved the flowers and needless to say I'm the man now ;) Take it easy, M. Kitchener.

Dear Kathy: Thank you so much, I will let you know my Mum's response. Your Service and prompt attention to the "Special Order" with one day's notice amazed me. Did not think this was possible so now I can tell my friends that you [...] can accomplish "The Impossible". Sincerely, Jacky.

I'm writing to say thank you for the great service. I placed my order on Tuesday April 12 for a Thursday April 14th delivery before noon and it arrived at 11:00am. My Fiancé was thrilled and so was I. The flowers were beautifully packed, looked fresh and healthy, and the delivery person was well mannered and polite. All in all, great job and will definitely buy from again! Wayne, Thornhill.

Just wanted to let you know that my wife and I were very pleased with the sympathy arrangement that I ordered from you yesterday. I will definitely use your service again and refer it to our friends as well. Thanks again Wendy for all your help. John, Richmond Hill.

Dear Tanya: I rarely do something like this ... but my Mother was so taken with your
gift basket that I wanted to let you know. I will definitely use your company when I send something to her again - Mother's Day will be the next special day. Thank you for making her day extra special. I look forward to doing business with your company in the future. Sue, Michegan.

Our daughter received her flower arrangement yesterday. It was, apparently, beautiful. We were very confident of our choice, as we have used your service, in the past. The image on the site; however, did display a brown bear with the arrangement. We made a special request. The arrangement was delivered with a pink bear to compliment the flowers. I have been a fan of this service for severaL years and will continue to verbally recommend you... Thanks again for the great customer service. David, Napanee.

I truly appreciate your time this morning: Your professional approach, your listening, and the very nice manner in how you received my concerns. I do hope that you pass this letter onto your manager, as they have a valuable employee in you. I had intended to voice my disappointment to friends and family and not use this service in the future; now I will advising them to use your service. You managed to turn a unhappy customer into a contented one. That is a hard task indeed and you succeeded in retaining my business. But most of all thank you for your time and concern. Patricia, Thornhill.

Just to let you know that my mother received this package and raved about how gorgeous it was. She said it was the nicest one she has received so far. Thank you so much. Kerry, Langley.

"Wendy, just wanted to let you know the flowers were a big hit. Thank you for the wonderful arrangement and services. Best wishes." Fred, Ontario.

"This is a very cool service. Thanks so much!" Shannon

"I wanted to thank you so much for the incredible service and timely reply! This is actually the 1st time I'm sending flowers via web order and I have to say that I researched about 10 sites and you are definitely #1 for user-friendliness and selection at the BEST prices!" Sass

"WOW!!! I just wanted to express how impressed I am at the fast service. I ordered online last evening (Sunday) for delivery today (Monday) and they were delivered by 11:30 am . WOW!! Prices as well are very competitive." Daniel

"Thank you for your quick response. I just received a call from my husband saying he has received his flowers. He says they are very nice. I just had to let you know that I have been very happy using this service and will definitely bookmark the website for future use. Thanks again from a very satisfied customer." Laura, Ontario

"I just wanted to say Thank-you for the EXCELLENT SERVICE! I spoke with [my friends] today and they were thrilled with their flower arrangement. They said it was absolutely gorgeous. Thanks again. I will definitely be using your service again." Maureen, Ontario

"Thank you so much for your wonderful service. The flowers arrived yesterday. I am very impressed and would highly recommend your service to anyone." Bonnie, Nova Scotia

"Pat, you are wonderful! Thank you so much! I will definitely recommend your service to everyone I know!" Mary, Ontario

"I just wanted to thank you for a flawless service. My order was delivered before noon, and the recipient was very pleased with the arrangement. Once again, thank you for the great service." Morgan, Paris, France

" just wanted to say Thank You for the beautiful arrangement. Your web site is well setup and easy to use. Showing the total cost from the start was great." Donna, Quebec

"I would like to thank you for your prompt and efficient service. My sister was very pleased. I definitely will be using your services again and will tell all my friends how great your service is." Marlene, British Columbia

"I was told the flowers were exquisite and arrived in good time. I am very pleased with your services and will most definitely use them again." Fran, Ontario

"Just wanted to thank you for the great service! My friend loved the Easter flowers I sent her. They made her day, and your prompt delivery and beautiful product were what made it possible. Apparently the bouquet was even bigger than what it seemed in the picture on the web-page, so that was a bonus! I will definitely use your service again in the future." Jason

"1,000 thanks for your service and promptitude. My wife was so happy (and you helped me stay out of trouble). It is nice to have somebody to count on for special occasions. Once again, you have nice people and nice service and I'll recommend you to all my friends." Vasile, NY, USA

"I would like to express that I am very pleased with the customer service of your company. I sent flowers to Guelph [ON, Canada] and I live in Arizona [USA], so obviously it is not that easy to find a company you can trust. I found your website to be quite easy and user friendly and when I called for delivery status, your customer service woman was very pleasant and helpful. You can be assured I will use you in all my future floral ordering in Ontario." Maureen

"Thanks for how quickly you were able to get my order together and it must really have been something (I haven't seen the bouquet). I thought you might like to know the response from my very dear friend who received the gift: 

'You are unbelievable. Thank you so much. The flowers and chocolates are wonderful but the Bear is awesome!!!!! You absolutely made my day.'

Thanks." Anne

"The father of a friend of mine passed away last week and I wanted to order a bereavement gift. Your website looked so good that I decided to give it a try (I chose a fruit basket). I am VERY, VERY pleased with the basket that was sent on my behalf!! I will definitely bookmark you for ANY future flowers/baskets that I need.  They even phoned my friend to see when the best delivery time would be for them. What service!! I give you guys an A++. Thanks so much for a job well done."  Nancy

"My friend was delighted with her flowers which arrived this morning. Thank you for your excellent service- isn't the internet a wonderful invention?!" Maxine

"Thank you so much for your co-operation & excellent service. I enjoyed being able to see photos of beautiful arrangements & the choice I had. Once again, thank you. We will indeed continue to do service with you." Marjory

"Thank you all very much. My daughter says the flowers arrived and were just beautiful. It's a comfort for a Mother in British Columbia to know that her darling daughter in Ontario received the order as requested. Be assured that this will not be my last order through you folks. I have added your e-mail address to my favourites list." Margaret

"I would like to let you know how much we appreciate the excellent service you have been providing us for the last year.

We have received many compliments from our employees on the quality of the flower arrangements. As well, the staff at worldwide floral network is always friendly and polite and has often gone above the call of duty to ensure that our orders would arrive on time. i.e. a delivery in Low Quebec, flowers sent to the wrong Johnston at the wrong hospital (my fault) was redirected to the right Johnston at the right hospital, short notice to send flowers to the funeral home, etc... We depend on reliable service from you and that is what we always get. It is a pleasure to do business with you." Christine

"I am very pleased with the order I [made] . The recipient was absolutely amazed. I also am very impressed with the speed of service. I will definitely be using your services again!" Nancy

"Thanks for your e-mail confirming that you received my order. I have to say that I was very impressed by the ease of access on the WWW in finding a florist who could deliver to Hamilton, Ontario that punctually. Compared with other websites I have used, yours was also pretty hassle-free to complete and execute. Thanks for your efficiency." Jim

"I want to pass on a heart felt thank-you for delivering such a beautiful arrangement of flowers...one never knows exactly what they will get when ordering flowers site unseen…and these were going to a family in grief who is very special to me. Your care, attention to detail and excellence is much appreciated at this time. I will certainly be using your website for future needs and recommending your website to others." Renee

"I wish to thank you sincerely for the service you have done. I am currently stationed in [---] and wanted to send flowers home for an anniversary. I went through another company first, ordered a full week in advance but on the day of my anniversary the flowers had not reached their destination. I quickly placed an online order with your company and the flowers arrived the same day. Not only that, but they arrived while I was speaking on the phone to my beloved. She sent me pictures via the web cam of herself enjoying the beautiful arrangement. Excellent job!!! Thank you so much." Joel

"Hi, because you only usually ever hear about negative things...just to let you know that your service is great (love the all-in pricing, timeliness and personalized follow-up e-mail). The recipient e-mailed to say that the flowers were the nicest she'd ever received. Thanks for the service (not always a given with on-line businesses). I'll definitely be recommending it to friends and family." Charlene

"Thank you for all your help in processing this order. Throughout the last week, the dealings with yourself, Wendy, Pat and Eileen have been outstanding. You have all been helpful and thorough and I have appreciated the attention that you have given me.

I would like you to pass on these thanks to the others, and your managers, to let them know how grateful I am. The service that the Worldwide Floral Network has provided has been exemplary.

I will pass on to my friends and colleagues an account of my experience and would recommend your services every time." Melinda

"This is just to let you know that I heard from my sister-in-law and she was "most impressed" with the flowers. Thank you for the good service, and I will remember you when I need to send flowers again." Loretta

"I found your Web site last week while surfing the Internet. I hadn't heard of your company before and I was a little nervous about using your service. I now know it was the right thing to do!

I live in British Columbia and wanted to have a gift delivered to Toronto to my mother-in-law for her 81st birthday on October 6. She called to let us know she received her flowers and gift basket before noon on the day of her birthday and she was thrilled. She says the floral arrangement is beautiful and the gift basket is overflowing with items. Thank you for providing such great service!" Colleen

"We had a bad situation with one of our orders placed through your company and I wanted to say thank you for your prompt correction in the matter. Your speediness and sensitivity in the matter really made us feel better. I can't remember if the customer service person was Catherine, sorry if I got her name wrong but she was very sensitive to the situation and really helped out, her customer service was the best we have encountered. Thank you again for the apology and your great service." Kiersten

"Thank you for the email. Just wanted to say thank you for the EXCELLENT SERVICE! I spoke with the [recipients] today and they were thrilled with their flower arrangement. They said it was absolutely gorgeous. Thanks again. I will definitely be using your service again." Maureen

"Thank you. This is my first experience with WFN, and I am very impressed. I can assure you that all my future floral needs will be filled by WFN." Greg

"I just wanted to thank you for a flawless service. My order was delivered before noon , and the recipient was very pleased with the arrangement. Once again, thank you for the great service." Morgan

"I've used your flower delivery service repeatedly, and I must say your service is incredible. The flowers have always been delivered on time, there has been great communication and this time when I ordered the 'extended' flower option - to my surprise - it came with two teddy bears instead of one. The flowers were reportedly amazing, but the teddy bear described in the package came with a baby 'cub' too. It really made my friend happy! I will definitely use your service again in the future." Leigh

"Thank you very much for your quick and exemplary service in handling this issue. I must tell you that the speed at which actions were taken was amazing. I appreciate the efforts, and believe that it is going above and beyond normal expectations. Please pass these comments to your management group, and accept my deepest thanks." Verne, BC, Canada

"Yesterday we made a last minute decision to send my mother-in-law some flowers for her birthday. Normally we would not wait until the last minute, but due to a bad experience with another floral company, we were not interested in trying any other company either and had decided against internet long distant flower arrangements. Yesterday became an exception however because she could really have used a hug from so far away. We took a leap of faith and chose your company, what a delight!!!!!!!!!!!!! We placed our order for roses and a teddy at 8:00 Ontario time and she received them by the afternoon!!!! not only that she raved and raved about the quality of your flowers!!!!! Thank you for making her day and ours!!!! We will have many future orders for you as both our parents live out of province and nothing says I MISS YOU like some beautiful flowers!" Tamara

"I just wanted to let you know that my friend loved the flowers I had ordered for her birthday yesterday. I was happy to find out that not only were the flowers as beautiful as depicted on your website, but they were also delivered as per my on-line instructions. I would like to thank all the people who were involved in processing and delivering this order and who helped in making my friend's birthday a most memorable and special one! I look forward to using your services again, in the very near future. In the meantime, please keep up the OUTSTANDING work!" Stephanie

"Just a quick note to let you know that the flowers I ordered for my Mom and Dad's 50th anniversary arrived safe and sound on Friday. My parents were delighted with them! This was the first time that I'd ordered anything via the net, so I was a bit nervous - especially as it was such a special occasion. Your prompt and courteous replies to my e-mails were a much appreciated personal touch. Thank you for such an excellent service. I will certainly be using you again, and will be recommending you to my friends and family." Karen

"Thank you so much for such a great service. I ordered flowers for my father yesterday and they arrived this morning. He was so thrilled with how beautiful they were. Thanks for making it so easy (and economical) to brighten my dad's day." Joanne

"Thank you so much for your timely delivery of the flowers and balloons for my daughter's 10th birthday. I live in Los Angeles, and she on [a] tiny Island in B.C., and I placed the order on the same day; so I was worried that there would be a problem with getting them there (or an extra charge of some sort) since I know that the only way to get to the island is via ferry.

Cassy's mom said that her face just completely lit up as she saw the delivery person walking down the dirt road and driveway, carrying what was described by everyone as a beautiful arrangement. The timing was perfect too, since she was in the front yard having a little birthday tea party with three of her friends! I typically don't write letters of thanks like this, but I cannot express enough my appreciation for a job well done. Keep up the great work!" Roland

"May I take this opportunity in thanking you for your excellent service yet again. The flowers arrived at their destination to a very happy recipient, and what she told me about the quality of the flowers has taken me by surprise, far better then described on your website. I have now used your service roughly three times, and every time it's been so easy, you keep me informed as to what's happening with the order, but more importantly, the quality of the goods always seems to exceed my expectations, and to this I will continue to use you for all my flower requirements between England & Canada. Thank you very much for your excellent service." Nicholas, UK

"Thanks for your e-mail confirming that you received my order. I have to say that I was very impressed by the ease of access on the WWW in finding a florist who could deliver to Hamilton , Ontario that punctually. Compared with other websites I have used, yours was also pretty hassle-free to complete and execute. Thanks for your efficiency." Jim, USA

"The father of a friend of mine passed away last week so I wanted to order a Bereavement gift. Your website looked so good I decided to give it a try (I chose a fruit basket). I am VERY VERY pleased with the basket that was sent on my behalf!! I will definitely bookmark you for ANY future flowers/baskets that I need. They even phoned my friend to see when the best delivery time would be for them. What service!! I give you guys an A++. Thanks so much for a job well done." Nancy, CA

"I can't thank you enough, for sending such beautiful flowers to my girlfriend. She said that they were very beautiful. To be honest, I was a little worried whether or not it [would] get there. But it did, and I am very impressed! I was so surprised at how easy and convenient it was for me to order flowers on your website, plain and simple! You will definitely being on the top of my list next time round and my friends!" Mike, UK

"I would just like to say a big thank you to all concerned with the delivery of the flowers that I ordered. They arrived at 10:30 am , which was damn near the perfect time. They were absolutely wonderful flowers if [the recipient's] comments were anything to go by and she loved them. Thank you all once again and keep up the good work." David, England

"'Just wanted to thank you for the wonderful fruit basket you sent my mum for Mothers Day - I understand she was delighted, and very impressed. Whilst based in [USA] it's nice to know I can rely on your services, and I certainly [will] use you again." Teresa, Texas, USA

"I just wanted to tell you all - THANK YOU SO MUCH!!! My aunt loved the flowers that were delivered. This was my first time ordering anything over the internet and am VERY pleased that all went so well. I spoke with my aunt and she said that the basket was absolutely beautiful." Penny, Oregon, USA

"I would like to take this opportunity to thank your company for a job well done. I recently placed an international order with you and was very impressed with the service you provided. I had placed the order with barely 24 hours until delivery time, when you take into account that the country of delivery was 5 hours ahead there was actually less than 24 hours.

The flowers I am told are wonderful. They were beautifully arranged, fresh and were described by the recipient "as the best bouquet they had ever received. I wouldn't hesitate to use your company again and will indeed mention you to my family and friends." Vicky, GA, US